The Oswegonian

The Independent Student Newspaper of Oswego State

DATE

May. 17, 2024 

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Campus News News

Internet, Blackboard outages plague campus

With the recent issues with internet and Blackboard outages occurring throughout the Oswego State campus, many people are being affected. 

Students have been having issues logging into Blackboard to complete and submit their homework. In some classes professors have even given extended time on assignments, providing an opportunity for students who did not get a chance to make the deadline due to technical difficulties. 

As for staff, simple everyday tasks such as taking attendance has become difficult and more substantial ones like slide presentations or notes have been unable to be accessed during class. 

“It messes everyone up,” Elizabeth Phan, a broadcasting student at Oswego State said. Phan explained that when she was trying to log into Blackboard there was a bulletin saying she could not log in. She said there was a difference in speed when she used her laptop, which is faster compared to when she uses her phone.

On the other hand, wellness management major Lensa Romage did not experience any issues with Blackboard, but her issue was with the slow internet connections. 

“It makes things difficult,” Romage said. Romage faces a lot of stress because the slow internet does not allow her to access the spreadsheets and documents she needs to complete her work for class.

Though this issue has been ongoing, faculty and staff are trying to make life as easy as possible for students and keep them updated with the process, not to mention making sure students are aware they have Campus Technology Services as a resource. 

The issue itself ranges from the inability to log onto sites like myOswego and Blackboard, instability with the WiFi that could either drop for a certain period of time or take several minutes to load contents. 

“These issues were caused by millions of logins instead of the thousands of logins we were used to getting,” Chief Technology Officer Sean Moriarty said. “We are working on it.” 

Moriarty also mentioned that CTS is always willing to help those who may be having difficulty. 

Scott Furlong, the provost and vice president for academic affairs, released a campus-wide announcement on Feb. 21 acknowledging the systems issues.

Though recently the problems have diminished, CTS is working to make sure that the issues regarding the network and WiFi are resolved. Though it may be an ongoing process.


Graphic by Patrick Higgins | The Oswegonian