It seems we can only go so long without Amazon releasing a new product or service. The most recent addition to the company’s ever-growing arsenal is the Amazon Key, a product available exclusively to Amazon Prime members.
The purpose of this product is to make home deliveries quicker and more convenient for customers, which is something they have been improving upon for a long time. Amazon attempts to do this by setting up a system that will allow couriers to be able to open customers’ doors and place the package inside their homes.
For that very reason, many potential customers are hesitant about customers using the Amazon Key. The idea of allowing a stranger access into their home while they are not present is understandably concerning.
However, some key features, no pun intended, that come along with the product should help ease those fears. Along with a compatible smart lock, the Amazon Key features another recent Amazon product: the Cloud Cam, an Alexa-enabled security camera that connects to a customer’s home Wi-Fi.
The delivery with this product starts with a courier coming to someone’s home, where they will then scan the barcode on the package, which then sends a request to Amazon’s cloud. From there, the cloud will send a message back to the camera, which starts recording. The courier then receives a notification on their designated app, they swipe the screen that unlocks the door, the package goes in, and they swipe again, re-locking the door. That is that.
That is why it is important to take a deeper look into how the product functions. It certainly seems as if Amazon has pulled out all the stops to make sure this product runs as smoothly and efficiently as possible. Knowing there is a security camera and an easy way for couriers to unlock and relock their customers doors definitely helps ease any previous worries.
Although there may be a fair share of money and installation of other products involved, what is important is that it is all in an effort to provide a fast, convenient and safe home delivery experience.
Photo by Seth Anderson via flickr